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Competency Assessment

This two-day program covers the knowledge and skills that a person should possess to conduct competency assessments on identified procedures and tasks. The person will also develop effective coaching and feedback skills.

Note: Although the theory component is based on generic concepts this program is typically customized to include the clients specific assessment process, tools and procedures/tasks.
Course Outline


2 Days





    Certification, valid for three years.                        

Learning Objectives

  • Understand the importance of competency standards
  • Define the different interactions that competency has with processes within the corporation
  • Become familiar with assessment methodology
  • Understand the roles and responsibilities of the Assessor
  • Recognize the importance of the assessment
  • Become proficient in conducting a competency assessment
  • Proficiency in reviewing the assessment with the worker
  • Understand the importance of proper coaching, feedback and mentoring


Participants are required to complete a written competency check to minimum 80% level in order to obtain a pass mark. The participant will also be evaluated on an assessment exercise utilizing all the knowledge and skills developed in the course.

Competency Assessment
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Please Note:
  • Courses are subject to change without notice.
  • Availability is based on a first come first served basis.
  • Please register by phone, fax or email.
  • Lunches are extra at $16.50 for selected courses. 
  • Minimum class size must be reached or class is cancelled.

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